All orders are processed within 1-2 business days.
GermAway.ca orders ship via UPS, unless the order is palletized, the recipient's address is a PO Box or located in a remote area.
At this time, we ship to Canadian residents only.
Orders are shipped during business days, Monday to Friday, excluding holidays. Any order placed after 12 P.M. EST will be processed the following business day.
All sales are final. We do not allow for returns or exchanges. However, if there is a manufacturer's defect or you are unhappy with your order, please contact us and we'd be happy to help you! We stand by our products.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking information.
All shipping costs are quoted by Canada Post, however, GermAway.ca most often uses UPS to get your package delivered faster.