What you should know:
- All orders are processed within 1-2 business days.
- GermAway.ca orders ship via UPS, unless the order is palletized, the recipient's address is a PO Box or located in a remote area.
- At this time, we ship to Canadian residents only.
- Orders are shipped during business days, Monday to Friday, excluding holidays. Any order placed after 12 P.M. EST will be processed the following business day.
- All sales are final. We do not allow for returns or exchanges. However, if there is a manufacturer's defect or you are unhappy with your order, please contact us and we'd be happy to help you! We stand by our products.
How can I track my order?
- Once your order has been shipped, you will receive an email with your tracking information.
- All shipping costs are quoted by Canada Post, however, GermAway.ca most often uses UPS to get your package delivered faster.
If you have any questions, please contact us at firstname.lastname@example.org
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